Reminders

Automated enough to save time, controlled enough to feel safe.

Review manual sends, active rules, and recent reminder history from one place.

Review queue

Held reminders stay here until you approve them.

Forge & FieldPayment follow-up for INV-2407
Review

Manual reminder

Send one reminder without changing automation.

Automation rules

Clear defaults for pre-due, due-date, and overdue follow-up.

Active7 days before due date

Friendly pre-due nudge

Open invoices above $250

Skips customers with a reminder in the last 72 hours.
ActiveOn due date at 10:00

Due today reminder

Due invoices

Held for review on new or high-risk accounts.
Active3, 10, and 21 days overdue

Overdue follow-up

Overdue invoices

Escalations pause after a customer replies or pays.
Scale30 days overdue

Account escalation path

Accounts above $5,000

Requires owner approval before sending.

Reminder history

Sent, scheduled, and reviewed messages.

Payment follow-up for INV-2411

Aurora Outfitters - Manual reminder - Maya

sent
Payment follow-up for INV-2407

Forge & Field - Overdue rule - Automation

review
Invoice due today

Lumen Home Goods - Due-date rule - Automation

scheduled